Chaise Lounge Nightclub operates under the responsible service of alcohol guidelines therefore we reserve the right to refuse service of alcohol even if the beverages are pre-purchased.

COVID Refunds

If  Victoria or your state go into lockdown causing your venue hire or beverage package can no longer be able to go ahead we are offering the option to choose another date for your venue hire or beverage package or a full refund.

For any other un-COVID related information please see the VIP packages, Venue Hire & Beverage packages terms and conditions below.

VIP packages, Venue Hire & Beverage packages

A 50% deposit is required to secure any of our beverage or venue hire packages. Cancellation of any package or venue hire within 7 days or less before the event date will deem 25% of the total package non-refundable. If you would prefer to pick another day your deposit will be held and your package will be moved to the date of your choosing. Cancellation of any package or venue hire that includes food within 7 days or less will deem the cost of the food 100% non-refundable.

Lost Property

Chaise lounge cannot be held responsible for any items that are left behind in the venue. It is the responsibility of guests to ensure that they have all their belongings when leaving Chaise Lounge.

As per legal requirements, Lost Property is held for 28 days from the date it was found, and then disposed of.

Responsible Service of Alcohol Policy

Chaise Lounge Nightclub and its entire staff have a responsibility to ensure that liquor is sold and supplied to patrons in a responsible manner.

All staff should be aware of what is expected of them in regards to the laws and the service of alcohol to patrons of the venue, as staff can be held liable for offences committed.

It is an offence to:

• Sell liquor to;
• Supply liquor to; or
• Allow liquor to be supplied to or consumed by:

A PERSON WHO IS UNDER 18 YEARS OF AGE; or WHO IS UNDULY INTOXICATED OR DISORDERLY

There are heavy penalties for committing these offences: Licensees or Approved Managers are liable for a maximum fine of $50,000.00

Staff of licensed premises or any other person breaching these provisions is liable for a maximum fine of $8,000.00

MINORS

Staff should make sure prior to serving a patron, or allowing a patron to enter the premises, that the person is 18 years of age or older. If there is any doubt,

YOU MUST REQUEST IDENTIFICATION

The only times when a minor is allowed on licensed premises are if the minor:

• Is attending a private function

RESPONSIBLE ADULT

A responsible adult in relation to a minor is the parent, stepparent, guardian or an adult who has parental rights and responsibilities in relation to the minor whilst the minor is on licensed premises or in a public place.

ACCEPTABLE PROOF OF AGE

Only three forms of identification are acceptable as proof of age.

These are:

• Photographic driver’s licence
• A proof of age card issued by a Government Department or approved entity (e.g. car 18+, key pass)
• An Australian or foreign passport

“Key pass” from Victoria is the only approved non-Government issued proof of age card.

The Australian I.D Checking Guide, published by the Liquor Licensing Division, details the actual cards and licenses issued by each State and Territory.

If staff believe that a document being presented is false, defaced or in the possession of a person who is not the owner of the I.D then the document should be confiscated and forwarded to the Liquor Licensing Division.

INTOXICATED PERSONS

The Queensland Liquor Act 1992 s4 defines ‘Unduly Intoxicated’ as: “ A state of being in which a person’s mental and physical faculties are impaired because of consumption of liquor so as to diminish the person’s ability to think and act in a way which an ordinary prudent person in full possession of his or her facilities, and using reasonable care, would act in like circumstances.”

Staff should use commonsense in determining whether a person is unduly intoxicated.

There are several signs, which, in combination, may indicate that a person has had too much to drink. These signs include:

• Mood changes
• Slurring or mistakes in speech
• Raised speaking voice
• Clumsiness, fumbling with change
• Loss of balance or coordination, swaying or staggering
• Confusion, lack or ability to hear or respond

Licensees, Approved Managers and staff DO NOT COMMIT an offence if an intoxicated person is on their premises, although the intoxicated person does.

Licensees, Approved Managers and staff DO COMMIT an offence if they sell or supply liquor to unduly intoxicated or disorderly patrons.

REFUSAL OF SERVICE

Service is refused to patrons for the following reasons:

• Safety of the patron
• Safety of others
• Provisions of the Liquor Act (e.g. if the person is a minor or unduly intoxicated or disorderly)
• Civil liability

Staff of licensed premises MAY refuse service to patrons at any time (e.g. patrons not meeting management’s dress regulations)

Staff MUST refuse service to patrons who are minors or unduly intoxicated or disorderly.

Chaise Lounge Nightclub operates under the responsible service of alcohol guidelines therefore we reserve the right to refuse service of alcohol even if the beverages are pre-purchased.

 

VIP packages, Venue Hire & Beverage packages

A 50% deposit is required to secure any of our beverage or venue hire packages and cancelation of any package or venue hire within 48 hours or less will deem the deposit is non-refundable. Cancellation of any package or venue hire that include food within 6 days or less will deem the cost of the food non-refundable.

Lost Property

Chaise lounge cannot be held responsible for any items that are left behind in the venue. It is the responsibility of guests to ensure that they have all their belongings when leaving Chaise Lounge.

As per legal requirements, Lost Property is held for 28 days from the date it was found, and then disposed of.

Responsible Service of Alcohol Policy

Chaise Lounge Nightclub and its entire staff have a responsibility to ensure that liquor is sold and supplied to patrons in a responsible manner.

All staff should be aware of what is expected of them in regards to the laws and the service of alcohol to patrons of the venue, as staff can be held liable for offences committed.

It is an offence to:

• Sell liquor to;
• Supply liquor to; or
• Allow liquor to be supplied to or consumed by:

A PERSON WHO IS UNDER 18 YEARS OF AGE; or WHO IS UNDULY INTOXICATED OR DISORDERLY

There are heavy penalties for committing these offences: Licensees or Approved Managers are liable for a maximum fine of $50,000.00

Staff of licensed premises or any other person breaching these provisions is liable for a maximum fine of $8,000.00

MINORS

Staff should make sure prior to serving a patron, or allowing a patron to enter the premises, that the person is 18 years of age or older. If there is any doubt,

YOU MUST REQUEST IDENTIFICATION

The only times when a minor is allowed on licensed premises are if the minor:

• Is attending a private function

RESPONSIBLE ADULT

A responsible adult in relation to a minor is the parent, stepparent, guardian or an adult who has parental rights and responsibilities in relation to the minor whilst the minor is on licensed premises or in a public place.

ACCEPTABLE PROOF OF AGE

Only three forms of identification are acceptable as proof of age.

These are:

• Photographic driver’s licence
• A proof of age card issued by a Government Department or approved entity (e.g. car 18+, key pass)
• An Australian or foreign passport

“Key pass” from Victoria is the only approved non-Government issued proof of age card.

The Australian I.D Checking Guide, published by the Liquor Licensing Division, details the actual cards and licenses issued by each State and Territory.

If staff believe that a document being presented is false, defaced or in the possession of a person who is not the owner of the I.D then the document should be confiscated and forwarded to the Liquor Licensing Division.

INTOXICATED PERSONS

The Queensland Liquor Act 1992 s4 defines ‘Unduly Intoxicated’ as: “ A state of being in which a person’s mental and physical faculties are impaired because of consumption of liquor so as to diminish the person’s ability to think and act in a way which an ordinary prudent person in full possession of his or her facilities, and using reasonable care, would act in like circumstances.”

Staff should use commonsense in determining whether a person is unduly intoxicated.

There are several signs, which, in combination, may indicate that a person has had too much to drink. These signs include:

• Mood changes
• Slurring or mistakes in speech
• Raised speaking voice
• Clumsiness, fumbling with change
• Loss of balance or coordination, swaying or staggering
• Confusion, lack or ability to hear or respond

Licensees, Approved Managers and staff DO NOT COMMIT an offence if an intoxicated person is on their premises, although the intoxicated person does.

Licensees, Approved Managers and staff DO COMMIT an offence if they sell or supply liquor to unduly intoxicated or disorderly patrons.

REFUSAL OF SERVICE

Service is refused to patrons for the following reasons:

• Safety of the patron
• Safety of others
• Provisions of the Liquor Act (e.g. if the person is a minor or unduly intoxicated or disorderly)
• Civil liability

Staff of licensed premises MAY refuse service to patrons at any time (e.g. patrons not meeting management’s dress regulations)

Staff MUST refuse service to patrons who are minors or unduly intoxicated or disorderly.